Covid-19 information

 

Updated on December 22, 2020.

 

To our Balibaris community: 

We're very sorry to announce the closing of our stores in London. Our e-shop remains open and contninues shipping to the UK. The shipping delays might be longer than usual.

  

E-shop new measures:


Shipping: 


We've adapted our logistics operations to the current situation, with the priority being made on the safety of our partners.

Home delivery with Colissimo International UK service is available. This service will be free for any order above £250 and will cost £9,9 for all orders below £250. Count between 5 and 6 days to receive the parcel (shipping delays might be longer because of the current situation). 

Please order before 16/12 to receive your parcel on time for Christmas.



Returns: 

For all orders placed before October 12, 2020, the return delay is 15 days. You have up to 15 days to change your mind after your received your parcel as stated by the transporter to ask for a return.

For all orders placed from October 12, 2020 to December 15, 2020, the customers will have the possibility to request a return until 31/12/2020.

For all orders placed from December 16, 2020, the return delay remains the usual 15 days. You have up to 15 days to change your mind after your received your parcel as stated by the transporter to ask for a return.

Please note that to be returned, the products must be unwashed and unworn, with the tag on. 

 

We'll keep you updated on the evolution of the situation.
 
We send our support and sincere thoughts to you, your closed ones and all the medical staff fighting again the epidemy. Take care and stay safe at home!

 

The Balibaris team


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