Covid-19 information

 

Updated on April 12, 2021.

 

To our Balibaris community: 

We are pleased to announce the reopening of our Balibaris shop on King's Road. Our teams will welcome you in the respect of the sanitary measures to guarantee you a pleasant and safe experience. Our e-shop remains open and continues shipping to the UK. 

  

E-shop new measures:


Our open store welcomes you in the respect of sanitary measures. You will find below the protocol adopted:

  • Our teams will be equipped with masks in the shop and will act as ambassadors for barrier measures in the shop.
  • A limited number of customers, adapted to the surface of the shop, will be able to be present at the same time.
  • You will be able to disinfect your hands with hydroalcoholic gel available in the shop at any time.
  • The dressing rooms will be disinfected before and after each fitting.
  • The clothes will be disinfected with steam after each fitting.
  • We will accept payment in cash but ask that you prefer payment by credit card.
  • For alterations, please call us to check the availability of your piece.

Our opening times are up to date, so please check our website to find your nearest open store: https://www.balibaris.co.uk/shop.


Shipping: 


We've adapted our logistics operations to the current situation, with the priority being made on the safety of our partners.

Home delivery with Colissimo International UK service is available. This service will be free for any order above £250 and will cost £9,9 for all orders below £250. Count between 5 and 6 days to receive the parcel (shipping delays might be longer because of the current situation). 



Returns: 

For all orders placed from December 16, 2020, the return delay remains the usual 15 days. You have up to 15 days to change your mind after your received your parcel as stated by the transporter to ask for a return.

Please note that to be returned, the products must be unwashed and unworn, with the tag on. 

 

We'll keep you updated on the evolution of the situation.
 
We send our support and sincere thoughts to you, your closed ones and all the medical staff fighting again the epidemy. Take care and stay safe at home!

 

The Balibaris team


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