Covid-19 information

 

Updated on June 16, 2020.

 

To our Balibaris community: 


After weeks of confinement, we're very pleased to announce the reopening of our two London shops. Our shop assistants are happy to be back and looking forward to welcoming you again with the best safety standards.

To offer you the most pleasant and safest shopping experience, we've adapted our shops to the highest safety standards. 

 

Shops new measures:

 

  • Our teams will be wearing masks in the shops as well as during their daily comute. But don't worry, smile is still on beneath the mask!
  • Only a limited number of customer will be allowed simultaneously in the shop.
  • Would you like to clean your hands, you will be provided hand sanitizer on request.
  • A dedicated soil marking will show safety distances.
  • Our fitting rooms will be cleaned before and after each customer.
  • All clothes will be steam desinfected after each fitting.
  • We still accept cash payments but debit cards will be preferred.

 

We have adapted our opening hours : 

Monday 11am - 7pm
Tusday 11am - 7pm
Wednesday 11am - 7pm
Thursday 11am - 7pm
Friday 11am - 7pm
Saturday 10am - 7pm
Sunday 13am - 7pm

Meet us in our two shops in 186A King's Rd, Chelsea London and 1 Thayer St, Marylebone London!

 
 

E-shop new measures:


Shipping: 


We've adapted our logistics operations to the current situation, with the priority being made on the safety of our partners.

Home delivery with Colissimo International UK service is available. This service will be free for any order above £250 and will cost £9,9 for all orders below £250. Count between 5 and 6 days to receive the parcel (shipping delays might be slightly longer because of the current situation.

Returns: 

Once received, you have up to 15 days to request a return on your account. Please note that we do not refund return costs. Don't hesitate to contact us if you have any question.

 

We'll keep you updated on the evolution of the situation.
 
We send our support and sincere thoughts to you, your closed ones and all the medical staff fighting again the epidemy. Take care and stay safe at home!

 

The Balibaris team


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